What We Believe

We believe in delicious ice cream. Has there ever been a bad mood that ice cream couldn’t help fix? Are some of the happiest moments from your childhood set around ice cream? Is there a better way to end dinner or a movie than with delicious ice cream? Just asking. Ice cream is the reason nobody says, “Hey, let’s go out for cake.”

We believe in Cleveland. It’s the only place we’ve ever called home. Our customers are our community; the life of Cleveland is our life. We buy from local suppliers, use local service professionals—from our carpenters to our accountant—and donate time and money to local organizations: Northeast Ohio Susan G. Komen Race For The Cure, Hospice of The Western Reserve, Cleveland Scholarship Programs, youth athletic leagues, Northeast Ohio Red Cross, Cleveland Schools, and others. We appreciate that you’re buying local, too, with every scoop you order at Mitchell’s!

We believe in food that is both wholesome and accessible. We don’t use ingredients that your grandmother wouldn’t have used in her own cooking, and we don’t serve to you any food we don’t enjoy with our own families. Just as important as our values about the food itself is our belief in making our ice creams available at prices that are fair and affordable.

We believe in caring for our environment. Using local ingredients and suppliers minimizes our carbon footprint, and organic and sustainable family farming result in fewer unintended environmental consequences from chemicals and waste runoff. In operating our kitchen and our shops, we strive for energy efficiency and we recycle and re-use.